I won’t watch the winter Olympics this year because I am disgusted with the Russian government’s homophobia, corruption, and abuse of its citizens. I don’t know what difference my lack of media consumption will make as a political statement, but I don’t even want to watch, I am that turned off.
I admire Olympic athletes, and I can understand why they would compete instead of boycott; they have spent their lives preparing for the games not knowing where they will be hosted, and if they back out now, they forfeit their chance to win. It is unfortunate they are participating in a country that flies in the face of the Olympic sprit, but I wish them luck! I just won’t be watching.
Google supported LGBT athletes with the doodle they posted on their search page at the start of the 2014 Winter Olympics. They quoted from the Olympic Charter:
The practice of sport is a human right. Every individual must have the possibility of practicing sport, without discrimination of any kind and in the Olympic sprit, which requires mutual understanding with a spirit of friendship, solidarity and fair play.
The customer is the person we need, not the person who needs us.
At first glance, this quotation seems paradoxical. In truth, we need each other. But good customer service means forgetting, for the moment, the truth that the customer needs us, and focusing instead on the truth that we need the customer. People sometimes feel embarrassed and powerless when they need something from someone. As an interpreter, I serve customers who need my help to communicate with each other. I find that when I focus on the truth that I need my customers, my attitude improves and so does my customer service. I believe that when customers feel proud and powerful instead of embarrassed and powerless, they are more able to communicate with each other and more inclined to ask for me again.