Posts Tagged ‘Marketing’

The dilemma of self-promotion

Saturday, October 3rd, 2009

Tonight, after posting the participant’s review of my workshop this morning, I see that there are no comments on the blog post and no “Likes” or comments on the Facebook post. My first thought is “people thought it was obnoxious.” Self-promotion can be a damned-if-you-do, damned-if-you-don’t proposition. You want to win people over, but you risk turning them off in the process. I don’t know if I ever strike the right balance when it comes to talking about my accomplishments or promoting my work. Lately, I fear that some of my status updates have been boldface brags; e.g., “New blog post: Rave Review for my Vague Language Workshop http://bit.ly/zWrno” (tweet), “I’m happy that 24 people came to my workshop in Phoenix, five of them all the way from Yuma and four of them all the way from Tucson.” (tweet), and “New blog post: Speak & Spell II a Successful Workshop http://bit.ly/171bC9″ (tweet), especially the fact that I shared my teacher evaluation scores. Ugh.

What may or may not be apparent is that I have felt shame and failure in my life, and there have been a few times I doubted I’d ever achieve anything. When I do manage to do something good, my feelings of past failure and inefficacy drive me to shout my achievements from the rooftops. “See! I’m not a complete failure! I DID something!”

Perhaps it is the fact that there have been so many times in my life when I have felt paralyzed into inaction. I’ve wanted to do many things that I didn’t do because I didn’t believe in myself. Now, when I finally do things that I’ve only been dreaming of doing for years, I feel… well… vindicated! Especially when other people didn’t believe in me, either. It’s like, “How do you like me now?!” Well, maybe not very much, I fear.

What good does it do to shove my success in the faces of people who doubted me? Are they really going to “like me now”? Or are they just going to resent me for rubbing it in their faces that I succeeded in spite of them? My fear is that they are going to resent me as much as I resent them. Resentment begets resentment. The thing to do is forgive everyone for everything, starting with myself.

Will I ever be good enough so that I can stop proving myself to people? Will it ever be enough just to be? Well, sure, but I’d still want to do something. There’s a time to be and a time to do. Maybe if I can master being, then I can be better with doing. Right now, doing is like, “Wow!” A miracle!” (Though, I wonder if that will ever change, for what are being and doing but miracles?)

Another consideration is there may be others who have done what I’ve done and not had the same level of success. Am I hurting them by touting my success? That is not my intention, but I fear it may be a consequence. Then again, there’s that whole thing about, “Who are you not to be brilliant, gorgeous, talented, and fabulous?” I would like to think that when I let my own light shine, I give other people permission to do the same (re: Marianne Williamson’s book A Return to Love).

My best intentions, when I get past the neurotic ego stuff, are to promote the work for the good of others. The workshops I’m doing are designed to help interpreters become better at serving their clients and taking care of themselves. I would like to believe that the work is worth people’s time, and so I promote it so that people can benefit from it. And the truth is that I want to teach, and I can’t teach without students.

An actor cannot perform without an audience. The same is true of any artist or creator of any kind. We create what we do because of our creative impulse. There is nothing to be ashamed of about the creative impulse, and there is nothing wrong with admitting that I am a performer who needs an audience. Yes, I need to say something, and yes, I need you to listen. The tricky part is how to charm you into granting me an audience and then entertain you so you feel it was worth your time.

The best self-promotion is really not self-promotion; it is promotion of one’s work. It is a plea to “let me entertain you” so we can all “have a real good time” (to quote Sondheim). I may be ashamed of the way my ego gets in the way, but I’m working on seeing the greater good beyond myself. In my future promotions, I will be cognizant of the issues I’ve raised here and try to make my statements the kind that promote my work without building myself up or tearing anybody down.

Geeks vs. Early Adopters on Twitter (and elsewhere)

Wednesday, February 25th, 2009

In the month-or-so that I’ve been on Twitter, I’ve gotten the impression that a lot of people on it are geeks, a lot of them are early adopters, and a few are “regular folks.” And I wonder if some of the angst I’m feeling is that I’m more of an early adopter than a geek.

I define geeks as the people who create the latest technology and early adopters as the first people to use it. I have read geeks’ writings and conversed with them on the Internet, such when I participated in the newsgroup comp.infosystems.www.authoring.html in 1996. I learned HTML and CSS by reading, asking questions, and eventually answering questions. I became one of a handful of people in the world to publish a web page in HTML using CSS in August 1996. Yet I didn’t become a professional Web developer. I didn’t become a recognized “expert” in the field (unless you count being interviewed by Wired in 1998). Why? Because I’m not a geek. I don’t take well to sitting for hours in front of a computer screen hacking code. I don’t know any of the languages it takes to write CSS that can render properly in any web browser; i.e. I can’t use JavaScript to insert “browser-sniffing” code that delivers CSS written for each browser’s idiosyncratic (read “faulty” or “noncompliant”) way of rendering CSS… But I digress.

My point is: I’m not a geek; I’m an early adopter. And it causes me angst, because I’m a lot more geeky than most people, yet I’m not geeky enough for the geeks. It’s sort of like my IQ: my intelligence is above average, but I’m not a genius. I’m smarter than most people and not as smart as the geniuses I admire.

Twitter seems to be a place where geeks and early adopters collide. Or maybe collude. Ha ha. I guess you have to be a little geeky to spend any real time on Twitter; you have to be interested in being on a computer or mobile device for a longer period of time than the average person. You have to be interested in taking a couple of minutes out of your life every once in a while to tell people what you’re doing and thinking. You have to be interested in how people use new media to communicate with each other. But you don’t necessarily understand why so many people write “FAIL!” or “WIN!” And you might feel intimidated or confused by the way people tell “in” jokes. At least I do…

It’s late at night now, and I’ve stayed up late because this is bothering me a lot. Without going into too many details, I had an experience today of being told that something I found extremely offensive was merely a reference to a source of humor for Internet geeks for over a decade now (I don’t endorse the site, but if you’re curious, it’s timecube.com). Some geeks thought it was funny to place a link to that site in the guise of a “Terms of Use” hyperlink at the bottom of every page of a website I stumbled upon the other day. For them, it was a big joke. For me, it wasn’t.

This experience made me think about the interesting mix of geeks and early adopters on Twitter at this moment in time. (Of course, there are also a huge number of “Social Media / Social Marketing / SEO Experts” on Twitter too, but don’t get me started.) It got me to thinking about who’s talking to whom. I’m currently reading The Cluetrain Manifesto in book form (it got too hard to read on my T-Mobile G1 with Google), and it talks a lot about how markets are conversations– conversations among consumers, conversations among corporations, and conversations between corporations and consumers. Basically, the book says that both consumer markets and corporations are composed of people and people need to speak with each other in a human voice. (At least that’s what I’ve gathered so far; I’m up to Chapter 3.)

So, where is the human voice on Twitter? Some would say it’s everywhere, but I find too often that the voices I “hear” on Twitter are not speaking to me. Too often, they’re trying to sell me something. Too often, the “tweets” I read have nothing to do with me. They’re either over my head or about things I don’t have enough context to understand. (This is especially a problem with @replies. I read a blog recently that said – and I paraphrase – “if you don’t understand them, either follow the people they’re replying to, unfollow them, or stop complaining.” I’ve searched for 10 minutes to find this blog, but it’s almost midnight and I can’t find it. Sorry. Leave a comment if you know the URL.)

Even the marketing strategy people say you should figure out who your market is, who you’re targeting. Are you targeting other geeks? Then continue to speak geek. But if you’re targeting regular people, then you might want to be less arcane. Take it from this early adopter, we’re smart, but not “brainy.” We’re cool, but not cliquish. And if Twitter keeps expanding, which I think it will, there aren’t going to be as many of us “early adopters” and then you’ll really need to stop speaking geek and start speaking human.

This is not a monologue; it’s a conversation. What do you think? Please leave a comment. I would like to hear your perspective on these social and marketplace issues, whether you’re a geek, an early adopter, or (to quote The Cluetrain Manifesto), “Joe Six Pack.”

What is Septopus?

Saturday, January 24th, 2009

Septopus came into my awareness as a weird word a coworker would use whenever he got bored at work. If a call came in and he was saying, “one moment while I connect you to…” and the caller hung up, he would say, “Septopus.” The more bored I got at work, the more I began to imagine who this Septopus was. Another coworker and I started making up things about Septopus with the coworker who started talking about him. With my love for advertising, I started creating mock ad campaign spots such as, “When you’ve got your hands full, an eighth tentacle is just one more thing to worry about. Simplify your life– with Septopus!” My friends and I would laugh hysterically, which is just what we needed to lift our spirits.

It was at this same time that I joined the social short messaging website Twitter. So I figured, “Why just send silly Septopus IMs to my friends at work when I could intrigue Earthlings everywhere?” So I started putting my IMs to coworkers into my Twitter “tweets” as well.

Little did I know until I Googled it that there actually was an episode of Home Movies called “The Septopus!” When I pointed this out to my coworker who had started the whole thing, he confessed that he loved that episode and hasn’t been able to stop thinking about Septopus since he first watched it.

So, if you see me tweeting about Septopus (with the hashtag #Septopus), you’ll know what I’m doing– just having fun, breaking up monotony, and honing my copywriting skills. If you like Septopus, feel free to tweet about him with the hashtag #Septopus. Who knows? Maybe a worldwide chorus will sing his praises!